Mumbai- Tata Motors Limited., a commercial vehicle manufacturer, has launched its Customer Care Mahotsav 2024, a nationwide engagement program for commercial vehicle customers, running until 24th December. Held at over 2500 authorized service centers, the initiative offers free vehicle check-ups, value-added services, and driver training on safety and fuel efficiency. As part of the Sampoorna Seva 2.0 initiative, fleet owners and drivers will also participate in discussions on vehicle care and performance optimization.
Mr. Girish Wagh, Executive Director, Tata Motors said, “We are excited to bring back the Customer Care Mahotsav this year, starting 23rd October. The day holds a special significance for us as we sold our first commercial vehicle in 1954, we now celebrate it as the Customer Care Day. This Mahotsav reflects our commitment to deliver the best-in-class service, through meticulous vehicle check-ups and by offering a wide range of benefits. By ensuring that the Mahotsav delights our customers at every touchpoint across the country, we aim to strengthen our relationships across all our stakeholders. We cordially invite all our customers to their nearest Tata authorized service centres, and I am confident that this initiative will add significant value to their businesses.”
Tata Motors' extensive commercial vehicle range is supported by its Sampoorna Seva 2.0 initiative, offering comprehensive vehicle lifecycle management. From purchase to operations, services include breakdown assistance, guaranteed turnaround times, annual maintenance contracts, and easy access to genuine spare parts. The Fleet Edge connected platform further enhances fleet management, helping operators maximize uptime and reduce total ownership costs.
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