Gurugram- VinFast Auto India, the Indian subsidiary of electric vehicle VinFast, announces a strategic service collaboration signing with myTVS, an automotive service provider in the country. As part of the collaboration, VinFast plans to establish 120 Extended Service Workshops to ensure convenient and reliable maintenance for its customers.
This move supports VinFast’s upcoming dealership and service network, reinforcing its commitment to As part of the collaboration, VinFast plans to establish 120 Extended Service Workshops to ensure convenient and reliable maintenance for its customers.
Mr. Pham Sanh Chau, CEO, VinFast Asia, said, “At VinFast, we are unwavering in our commitment to delivering excellence across three fundamental pillars: high-quality vehicles, inclusive pricing, and exceptional after-sales policies. This strategic collaboration with myTVS to expand our comprehensive after-sales service network demonstrates our long-term commitment to the Indian market and our dedication to customer satisfaction. By establishing this robust service infrastructure, we are not only supporting India's transition to sustainable mobility but also building enduring relationships with our customers through trust, reliability, and exceptional service standards.”
Mr. Natarajan Srinivasan, CEO, myTVS, said, “We congratulate VinFast as they bring their innovative electric vehicles to India and are delighted to partner with them. We are confident that this unique partnership will enable VinFast to scale growth backed by our technology powered after-sales service platform. This partnership also validates the myTVS business model of building and delivering a high-quality, convenient, transparent and digitally powered after-market service platform to support the ambitions of India's automobile sector.”
As VinFast prepares for its product launch in India, the partnership with myTVS reinforces its focus on delivering a holistic customer experience. Both companies will work closely on network expansion, training, and consumer support initiatives to create a strong and reliable after-sales ecosystem.
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