MOLINE, Illinois - Deere & Company., an agricultural machinery manufacturer, expands self-repair solutions to support customers in maintaining and repairing machines in the agricultural and construction sectors. Deere's new digital solution lets customers and repair technicians reprogram Deere controllers. Integrated into the John Deere Operations Center, it offers enhanced diagnostics and repair, ensuring machine reliability, safety, and compliance.
Mr. Denver Caldwell, Vice President of Aftermarket and Customer Support, said, "John Deere has a long-standing commitment to enhancing our customers' ability to repair their equipment. As our equipment has become more technologically advanced, so too have the repair tools needed to advance customer capabilities. We are committed to offering customers the best equipment ownership experience, both in the form of world-class dealer support and extensive self-repair resources. This offering advances our goal of minimizing customers unplanned downtime and enables them to be more productive and profitable in their operations."
For decades, John Deere has empowered customers with repair and maintenance tools, from manuals to parts sales and digital tools like Customer Service ADVISOR. Its latest expansion offers a more user-friendly platform for self-repair, further enhancing machine ownership for the next generation.
John Deere offers a suite of tools to support customers throughout their machine ownership, including Shop.Deere.com for parts purchases, John Deere Operations Center for managing farm data and maintenance, and the free Equipment Mobile app for machine info, manuals, maintenance plans, trouble code lookup, and software updates on select 4G connected machines.
John Deere, a leader in self-repair resources, is committed to future investments that improve machine uptime for customers and independent repair technicians. Recent enhancements reflect ongoing efforts to empower equipment owners and improve machine ownership globally, making it easier for customers to maintain their machines when needed most.
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